您好,验证URL是没有请求包体的,平台只发起一个GET 请求,开发者服务器需要按要求回包。 具体参考文档"发起验证"部分: https://developers.weixin.qq.com/doc/channels/API/basics/message_push.html
配置视频号小店消息推送显示异常,重试过很多次还是怎么回事?[图片][图片] 服务器日志接收的数据缺少必要数据,跟接收的其他消息通知明显不一样怎么回事?
07-09您好,正在为您排查问题,请稍候
订单通过order/list/get接口获取不到数据?订单号:3721020797325018625wx60ce384d7a685d31,请求:{update_time_range={start_time=1720177860, end_time=1720178212}, page_size=50},接口返回数据:{"errcode":0,"errmsg":"ok","order_id_list":["3721020832848413952","3721020834868759552","3721020832367907328","3721020836890674688","3721020834162279936","3721020836634300416","3721020836494839808","3721020835751661568","3721020830845371648","3721020832066965504","3721020831160993024","3721020835539060224","3721020833753859328","3721020835653095936","3721020835579431936","3721020833673120768","3721020828962915840","3721020827306429440","3721020832394383360","3721020832030002176","3721020832583386624","3721020829294005248","3721020824671620096","3721020825778652416","3721020825104944128","3721020824769400832","3721020825580209408","3721020826014057728","3721020824582489600","3721020823533127168","3721020824200547328","3721020825070342144","3721020824003940352","3721020821395345920","3721020822100248065","3721020821795112448","3721020821782269952","3721020821804027904","3721020812049384704","3721020817415212032","3721020821024673792","3721020815024457216","3721020817965978112","3721020819308414208","3721020816398355456","3721020818282644736","3721020816330460160","3721020803013021696","3721020816454976768","3721020816836922368"],"next_key":"CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICYmKv9lu7RMxjVq5+0BiDqq5+0BigD","has_more":true} wx60ce384d7a685d31,请求:{update_time_range={start_time=1720177860, end_time=1720178212}, next_key=CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICYmKv9lu7RMxjVq5+0BiDqq5+0BigD, page_size=50},接口返回数据:{"errcode":0,"errmsg":"ok","order_id_list":["3721020796237384704","3721020814527956480","3721020811870078464","3721020812307596800","3721020804375646720","3721020815595144448","3721020815563952128","3721020805015014400","3721020814956561664","3721020812079271936","3721020809657061376","3721020801945306624","3721020812260151808","3721020811339236608","3721020806959072768","3721020812255433216","3721020810439558400","3721020810148580352","3721020809594144000","3721020810361963776","3721020808764197888","3721020807969375744","3721020802973700608","3721020810646391808","3721020803653439488","3721020810255011840","3721020808932754944","3721020808568114176","3721020808353419776","3721020808251707904","3721020807704086016","3721020805865672704","3721020807710642176","3721020806741233664","3721020806625366016","3721020811927490560","3721020806790516736","3721020804484695296","3721020799063819520","3721020806399922176","3721020805663560192","3721020805878253056","3721020801435436544","3721020804250078208","3721020804998500864","3721020805085005312","3721020803906145280","3721020805366288897","3721020805137958144","3721020803585543168"],"next_key":"CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICYuPzLlu7RMxijq5+0BiC5q5+0BigD","has_more":true} wx60ce384d7a685d31,请求:{update_time_range={start_time=1720177860, end_time=1720178212}, next_key=CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICYuPzLlu7RMxijq5+0BiC5q5+0BigD, page_size=50},接口返回数据:{"errcode":0,"errmsg":"ok","order_id_list":["3721020805351081216","3721020803779267584","3721020803440051712","3721020803134655488","3721020803456042240","3721020802677738496","3721020801046676736","3721020804160161280","3721020802571833344","3721020798343972096","3721020797691236352","3721020802923891712","3721020799519950080","3721020797729506560","3721020801562316800","3721020801858276352","3721020801347095552","3721020797300377088","3721020801506739712","3721020797949972992","3721020799191747584","3721020798690791936","3721020799713936896","3721020800114755072","3721020798759209984","3721020799880399872","3721020798769171456","3721020796913454080","3721020800275190272","3721020797683369472","3721020799682220032","3721020797053964288","3721020796183643648","3721020798735880704","3721020799227135232","3721020798896311296","3721020798706520576","3721020798294166528","3721020797328164096","3721020797274948864","3721020797559901184","3721020797489384448","3721020796915290624","3721020796863907072","3721020797817326592","3721020796729951744","3721020797662397952","3721020797542339072","3721020797525820928","3721020796911092992"],"next_key":"CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICK6I2zlu7RMxiKq5+0BiCcq5+0BigD","has_more":true} wx60ce384d7a685d31,请求:{update_time_range={start_time=1720177860, end_time=1720178212}, next_key=CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICK6I2zlu7RMxiKq5+0BiCcq5+0BigD, page_size=50},接口返回数据:{"errcode":0,"errmsg":"ok","order_id_list":["3721020796893791488","3721020796771373568","3721020796648688640","3721020796524430848","3721020796350108160","3721020797159083008","3721020796803878912","3721020795834205440","3721020795982578944","3721020799363191296","3721020798869308928","3720639701582480640"],"next_key":"CiUI6f6QpA4gAygyOABIAVIMGMSpn7QGIKSsn7QG+AEBgAIAiAIBEICKqLCIw5fRMxjDzcazBiDeqp+0BigD","has_more":false} [图片]
07-08您好,正在为您排查问题,请稍候
订单调用发货的时候提示access_token过期?{"delivery_list":[{"deliver_type":1,"delivery_id":"DBKD","product_infos":[{"product_cnt":1,"product_id":"10000101537360","sku_id":"2049648956"}],"waybill_id":"DPK377001225168"}],"order_id":"3721046098013455616"} 帮忙看下当时调用的access_token是哪个值
07-08您好,无法定位具体商品,麻烦提供下请求参数,谢谢
7月8日为什么还下载不到视频号小店在6月30日核销的券账单数据?7月8日通过本地生活券账单接口,还下载不到视频号小店在6月30日核销的券账单数据,和视频号本地生活宣称的核销后72小时结算并获取数据不符
07-08您好,正在为您排查原因,请稍候。
视频号订单取号为什么报错?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=82_P_gzvaaXz2eZqwpcN3P6tdMlU**DvC2PMsAb5T-7KkCzMIG_Gb4q6j4UXQx7g**5iHyGFyr9mHgPqhHBMVFjAHDDMW?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000000362479140\",\"delivery_id\":\"YUNDA\",\"site_code\":\"223600\",\"ewaybill_acct_id\":\"6620698297\",\"sender\":{\"name\":\"视频号-鸭鸭官方旗舰店\",\"mobile\":\"187*****977\",\"province\":\"江苏省\",\"city\":\"宿迁市\",\"county\":\"沭阳县\",\"street\":\"\",\"address\":\"台北大道5号\"},\"receiver\":{\"name\":\"426:䁔\",\"mobile\":\"138****7369\",\"province\":\"山东省\",\"city\":\"青岛市\",\"county\":\"李沧区\",\"street\":null,\"address\":\"****\"},\"ec_order_list\":[{\"ec_order_id\":null,\"goods_list\":[{\"good_name\":\"【反季直播内购价】YAYA/鸭鸭中长款羽绒服简约时尚连帽保暖通勤百搭防风羽绒服 YE3B604381\",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"YE3B604381A\",\"out_sku_id\":\"YE3B604381AFA1165\"}],\"ewaybill_order_code\":\"ofbNkkadZW7lcIHD6rey7Q0AMyr8cpCB9NZPwbU5iinbs8XJVrRldWQzBDGs3V2OZ5AjIJ0B1Uig\",\"ewaybill_order_appid\":\"wx68fa124bb400e5e1\"}],\"shop_id\":\"5009820220585\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 668a2854-080fe7a1-78086743", "delivery_error_msg": "收件人姓名、电话、地址不能为空" }
07-08您好,该问题已被修复,您可以用订单列表接口来兜底,可以用订单列表拉到订单
没有售后单创建回调?APPID:wx2414fd170eb9cf17 售后单号:2000000603714667 创建售后单回调没有给,帮忙查一下 [图片]
07-08您好,目前没有api,待产品规划,感谢谅解
保障单如何通过接口获取?售后处理里面的保障处理的保障单据,通过哪个接口可以获取 [图片]
07-05您好,正在为您排查问题,请稍候
按照时间查订单,未查到对应订单?订单号:3720881537770195969,按照如下请求参数查询,但是没有返回对应的订单,请问是为什么? 【POST】请求url:https://api.weixin.qq.com/channels/ec/order/list/get?access_token=*** 请求数据:{"next_key":"CicIwPDTmg4YFCADKDI4AEgBUgwYrtn+swYg2vz+swb4AQGAAgCIAgEQgIronszBztEzGIH1/rMGIJf1/rMGKAM=","update_time_range":{"end_time":1719647834,"start_time":1719643310},"page_size":50,"status":20} [Header]{Content-Type=application/json;charset=UTF-8} {"errcode":0,"errmsg":"ok","order_id_list":["3720881543414679040","3720881542882266112","3720881542342773760","3720881541957423104","3720881540841997568","3720881540810542080","3720881539692496128","3720881535930208256","3720881544955561472","3720881544579908864","3720881544453293568","3720881544366789120","3720881543871073280","3720881543462128640","3720881543059476992","3720881542828786944","3720881542407786496","3720881541993861120","3720881540048753152","3720881539196782080","3720881544716750848","3720881544449361408","3720881544399032832","3720881543924288512","3720881542543839744","3720881541847845888","3720881541423698432","3720881540646703104","3720881539547006208","3720881537516704256","3720881545199879680","3720881544292076544","3720881544234668544","3720881543639863808","3720881543376146432","3720881542604131328","3720881542334910464","3720881540528473600","3720881539334407680","3720881538489779457","3720881538283999232","3720881537626542592","3720881537487604736","3720881537410273792","3720881543980123392","3720881543875006976","3720881543175344128","3720881543151751168","3720881543136809472","3720881542869422592"],"next_key":"CicIwPDTmg4YFCADKDI4AEgBUgwYrtn+swYg2vz+swb4AQGAAgCIAgEQgKSosMnBztEzGP70/rMGIJP1/rMGKAM=","has_more":true}
07-05您好,可以提供下您的售后单号吗?
微信视频号小店申请退货退款,商家是不是没钱退啊?微信视频号小店购买虚假宣传的产品后,七天售后期以后协商申请退货退款,寄回退货产品后,商家收货,但系统流程一直处于是平台执行退款中,这样的是不是意味着店铺商家跑路没钱退啊,什么时候能到账呢? [图片]
07-05您好,正在为您排查问题,请稍候
关于视频号小店订单无法同步到小程序里面的问题?您好,我们之前有对接视频号小店下单,订单信息同步到我们开发的小程序里,客户可以直接在小店订单进行核销,也可以去到我们小程序进行核销,并且双方订单数据,包括状态是同步的,但是最近我们测试酒店视频号小店订单时发现,这部分数据不在同步到我们的系统,导致所有的核销,查看订单相关都只能在小店操作和查看了,想问下是修改了什么接口吗,我们要在那里做修改,主要影响还是我们数据同步的问题。
07-05