调用channels.ec.product.add接口报错system error，是怎么回事？ 返回值：{'errcode': -1, 'errmsg': 'system error rid: 66cbf1f7-4c703cdd-35e82567'}

客服反馈 提示拉取原图超过2s, 未返回结果超时 rid: 661e62bd-5388f70c-77e97690 这个已经指导客户重试 我： 我们这边通过url上传图片的时候速度还是很快的，没有遇到这个问题

希望能配合查看下， 时间点： 2024-08-26T11:42:52+08:00 报错返回： system error  商品日志：{"out_product_id":"live_2874804","title":"\uff08\u603b\uff09\u7ea2\u756a\u5929 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这两天创建商品高频出现 system error  ,这个错误。 希望官方解决下。

[图片] 我想要获取这些短视频数据信息，接口是那个呢？没看到

客服问题，直播间客服接不到客户，手机端发不了商品链接和查订单

https://developers.weixin.qq.com/doc/channels/API/order/get.html 我们在拉取https://api.weixin.qq.com/channels/ec/order/get接口获取订单详情的时候，发现有的订单，deliver_method=0的时候也有用户的virtual_order_tel_number这个手机号呢？这是为什么，我看文档上写的只有deliver_method=1的时候virtual_order_tel_number才有值

https://developers.weixin.qq.com/doc/channels/API/order/get.html 视频号小店订单是否可以根据ewaybill_order_code字段是否为空判断订单是否为代发订单？

https://api.weixin.qq.com/cgi-bin/component/api_authorizer_token "component_appid":"wxbf330d4617c5bbd9","authorizer_appid":"wx22369bb16bf93141", {"errcode":42001,"errmsg":"access_token expired rid: 66c669e3-210a005b-256a5f92"}

接口：/channels/ec/aftersale/getaftersaleorder {"errcode":0,"errmsg":"ok","after_sale_order":{"after_sale_order_id":"2000000711674037","status":"MERCHANT_REFUND_SUCCESS","openid":"ooesC5nFu8vUL5a1dN3XVNr8o1Ro","order_id":"3721899908903866368","product_info":{"product_id":"10000067389479","sku_id":"1740717972","count":1,"fast_refund":false,"voucher_list":[]},"details":{"desc":"买两瓶消毒液，但有一瓶有破损，漏掉了一些，这个该怎么处理呢？（由于下雨的原因，箱子已经都破损了）","receive_product":false,"prove_imgs":[],"tel_number":"13392862887","media_id_list":["idYZaKSa-j_BvYhkXaetVkJqSdlOhWuqL1-ElpJpRk8J9aQD-4UJVkSiDm2F8XpeLh99NjB5avemKSC3OaG1XA","idYZaKSa-j_BvYhkXaetVs7CFzv-_d1-EArskVwepebyFx3-PNU7KXbA7Iw0nYRcWusjs8IuVhXNaCSbHyP1Uw","idYZaKSa-j_BvYhkXaetVhLXv3v_HMebx6xXpaC_gGPIQ4ukJ02I21ARI7T7t1hH7IJscCHdPiFQ856XIujekQ","idYZaKSa-j_BvYhkXaetVhLlDrDvzWH4ChFlAQeJ0Ndyjg57XGL7aCO1yMuxwxXzB-I-_Hw0VCrdRws0NKdx1Q"]},"refund_info":{"amount":5000,"refund_reason":12},"return_info":{"waybill_id":"","delivery_id":"","delivery_name":""},"merchant_upload_info":{"reject_reason":"","refund_certificates":[]},"create_time":1723639609,"update_time":1723701138,"reason":"10000000","refund_resp":{"code":"","ret":0,"message":""},"type":"REFUND","complaint_id":"0","reason_text":"不想要了","gen_scene":0}}