上传媒体文件失败：https://api.weixin.qq.com/cgi-bin/media/upload?access_token=46_99i4Wrm_yXJNuZqkkJWHcJB2TVuxFKab0YWXnY9Ssa2kWwEXj5Tr98F9Kcx6vWfS1Qs4jyVWzL0W2vLIIspFtXFm233_6BixxAbkbQrlj9ZqQ7cqmCAhS_JPp1GMfn7N1atUTxsK3a2hD5YkJMSeAGDADJ&type=image,{} java.net.ConnectException: Connection timed out (Connection timed out)         at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)         at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)         at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)         at java.lang.reflect.Constructor.newInstance(Constructor.java:423)         at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950)         at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945)         at java.security.AccessController.doPrivileged(Native Method)         at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944)         at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514)         at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)         at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)

wxc00c541cbd1f9679 这个小程序授权给我们第三方平台，服务器端收不到客服消息，确认有客服消息管理权限 但是 wx736ddac2a5078e53 这个小程序同样授权给我们第三方平台，服务器端能收到客服消息，并且能够正常转发回复 请问这个问题可能是什么原因产生的？