你好,补充信息 1、相关订单的完整请求参数:订单号3732676853715311104 2、两次订单对应的API调用时间(精确到时分秒) 第一次:Dec 2, 2025 @ 10:26:44.901 第二次:Dec 2, 2025 @ 14:21:27.454 3、两个订单的接口返回原始报文(需包含errcode/errmsg) 第一次报文: {"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764642403,"status":20,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","use_tel_number":0,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[],"ship_done_time":0,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}} 第二次报文: {"errcode":0,"errmsg":"ok","order":{"order_id":"3732676853715311104","create_time":1764642390,"update_time":1764656487,"status":30,"order_detail":{"product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","thumb_img":"https://wst.wxapp.tc.qq.com/161/20304/snscosdownload/SH/reserved/66f913940003a5fd0a1622319c300315000000a000004f50","sale_price":39800,"sku_cnt":1,"title":"Xbox无线控制器","on_aftersale_sku_cnt":0,"finish_aftersale_sku_cnt":0,"sku_code":"MIC4007","market_price":39800,"sku_attrs":[{"attr_key":"颜色","attr_value":"浪漫粉"},{"attr_key":"配件","attr_value":"无配件"}],"real_price":38800,"estimate_price":38800,"out_warehouse_id":"","sku_deliver_info":{"stock_type":0},"extra_service":{"seven_day_return":1,"freight_insurance":1},"voucher_list":[],"order_product_coupon_info_list":[{"user_coupon_id":"150000000054382919","coupon_type":3,"discounted_price":1000}],"package_sku_list":[],"delivery_deadline":1764815203,"merchant_discounted_price":0,"finder_discounted_price":0,"product_unique_id":"3732676853715311104_001","is_flash_sale":false,"cash_coupon_discounted_price":1000}],"pay_info":{"payment_method":1,"prepay_id":"up_wx02102632027601931ced1ee99ab7760001","prepay_time":1764642392,"pay_time":1764642403,"transaction_id":"4305302589202512021658649917"},"price_info":{"product_price":39800,"order_price":38800,"freight":0,"original_order_price":39800,"estimate_product_price":38800,"merchant_receieve_price":39800,"merchant_discounted_price":0,"finder_discounted_price":0,"cash_coupon_discounted_price":1000},"delivery_info":{"address_info":{"user_name":"杨**","postal_code":"000000","province_name":"浙江省","city_name":"杭州市","county_name":"滨江区","detail_info":"****","national_code":"","tel_number":"139****0775","house_number":"","virtual_order_tel_number":"","tel_number_ext_info":{"real_tel_number":"139****0775","virtual_tel_number":"18400984191-0775","virtual_tel_expire_time":1767241651,"has_delay_times":0},"use_tel_number":1,"hash_code":"ad2282a0291c01b17cfb3fa893710c57"},"delivery_product_info":[{"waybill_id":"SF3262259346637","delivery_id":"SF","product_infos":[{"product_id":"10000154828123","sku_id":"3616331648","product_cnt":1}],"delivery_name":"顺丰速运","delivery_time":1764656486,"deliver_type":1}],"ship_done_time":1764656486,"deliver_method":0,"ewaybill_order_code":"ofYgUEY0io2aOu0vMwyQ9tm-wngP8JRZ9S1KgVkqzYYAEO4c9urbJMmID0sxFslpbo4UIf0eeggA","predict_delivery_time":1764815203,"delivery_time_type":1},"ext_info":{"customer_notes":"","merchant_notes":"","order_scene":1,"commission_handling_progress":1},"commission_infos":[],"settle_info":{"predict_commission_fee":776},"sku_sharer_infos":[],"source_infos":[]},"aftersale_detail":{"aftersale_order_list":[],"on_aftersale_order_cnt":0},"openid":"oWRGA7eC8hTdngzEnBSbFKBTVFcQ","is_flash_sale_order":false}} 4、小程序或服务商的APPID APPID:wx1b80498468985c93
订单发货后一定会触发虚拟号修改吗?我们最近发现,个别订单发货后。会收到channels_ec_order_ext_info_update消息(type=5),变更的内容是虚拟号、比如订单3732676853715311104。但有的订单发货后,并不会收到虚拟号变更逻辑、例如订单3732679488426088960。请问平台下发虚拟号变更是什么规则?
12-031、不做预取号接口,直接取号ec/logistics/ewaybill/biz/order/create,入参ewaybill_order_id电子面单订单id传我们自身随机产生的不重复的值。可行吗? 2、还是说预取号ewaybill_order_id必须通过微信小店平台获取
电子面单取号必须先预取号吗?前置背景:https://developers.weixin.qq.com/doc/store/shop/API/ewaybill/create_order.html电子面单取号时,提示入参ewaybill_order_id从预取号接口获取 1、请问确实必须先调用预取号接口https://developers.weixin.qq.com/doc/store/shop/API/ewaybill/precreate_order.html获取ewaybill_order_id吗? 2、预取号接口调用完返回预取号电子面单订单id后,立马去调用电子面单取号接口ec/logistics/ewaybill/biz/order/create,请问能取号成功吗? 还是说预取号之后需要间隔等待一定时长后,才能调用电子面单取号接口取得快递单号
05-16现在发现送礼订单,用户填了地址,但是商家没审核同意的情况下hash_code无值;请核实
修改地址,在商家审核之前。订单详情地址AddressInfo节点下字段hash_code有值吗?1、请问非分享送礼订单,支付后发货前,修改地址,在商家同意审核新地址之前:订单详情地址AddressInfo节点下字段hash_code有值吗? 2、分享送礼订单,收礼方收礼后。再修改地址,在商家同意审核新地址之前:订单详情地址AddressInfo节点下字段hash_code有值吗? 会推送channels_ec_order_ext_info_update消息吗
05-13修改成功才下发,会造成商家使用旧地址发货的风险
收礼地址修改地址消息延迟?送礼订单,收礼方改地址,平台消息channels_ec_order_ext_info_update延迟下发(直到商家审核通过之后才下发)。比如订单3726174095795693824,消息msgSignature:06bb6db22182dca6cfdcf03104495209c696d7dd。商家订单接入OMS系统后,需要收礼方发起地址修改申请及下发地址更新消息,这样商家才能感知地址的变更、才会及时去审核-》并更正电子面单
03-10您好,再帮忙看下问题2/3
送礼订单超时不确认取消会自动回滚库存吗?1、送礼订单收礼方超时不确认取消会自动回滚库存吗? 2、超时自动取消,会产生售后单吗。是否可通过https://api.weixin.qq.com/channels/ec/aftersale/getaftersaleorder?access_token=ACCESS_TOKEN 接口获取?类型type=REFUND 3、收礼方确认地址后,未发货之前,能主动取消吗?库存是否自动回滚?
03-04多谢!那么售后消息channels_ec_aftersale_update, 1、适用消费者支付后所有的取消吗(包括未发货取消、已发货退款、已发货退货) 2、消费者发起退款申请,还没得到商家审核之前会下推channels_ec_aftersale_update消息(这个消息描述是售后更新)吗
发货之前消费者是否可以部分取消?请问: 1、发货之前,消费者取消。全部商品售后完成后,平台推的回调消息是channels_ec_order_cancel,那么当一个订单多个商品比如A+B,部分取消B,是否会推消息channels_ec_order_cancel,如何感知退的是B不是A;此时订单的状态是待发货20还是200 2、发货后,消费者取消。看流程图https://developers.weixin.qq.com/doc/store/API/order/order_status_graph.html也会推送channels_ec_order_cancel消息,那么对于取消消息如何区分发货前的取消与发货后的取消 3、发货后,消费者申请退(消费者刚创建、还没审核通过),是通过USER_WAIT_RETURN消息感知吗?
2024-12-06