# Get a list of customer service sessions

Debugging Tools

Interface should be called on the server side, not in the front end (Weixin Mini Program, web pages, APP, etc.) directly called, specific reference interface call guide

Interface English name: getkfsessionlist

This interface is used to obtain a list of current sessions for specified customer service

# 1. How to call

# HTTPS calls

GET https://api.weixin.qq.com/customservice/kfsession/getsessionlist?access_token=ACCESS_TOKEN&kf_account=KF_ACCOUNT

# Cloud Calls

  • This interface does not support cloud calls

# Third party invocation

  • This interface supports Third Party Platform generation business call.

  • This interface belongs to a permission set id of: 1,6,100-101

  • When a service provider is authorized by one of the permissions set, it can call on behalf of the merchant by using authorizer_access_token , which can be viewed in the third-party call documentation.

# 2. Request parameters

# Query parametersQuery String parameters

Parameter NametypeRequired to fill inExampleIntroductions
access_tokenstringyesACCESS_TOKENInterface invocation credentials, using access_token , authorizer_access_token
kf_accountstringyestest1@testFull customer service account

# Request BodyRequest Payload

nothing

# 3. Return Parameters

# Response Payload

Parameter NametypeIntroductions
sessionlistobjarrayList of sessions

# Res.sessionlist(Array)Object Payload

List of sessions

Parameter NametypeIntroductions
createtimetimestampSession Access Time
openidstringUser openid

# 4. Note

There are no special considerations for this interface

# 5. Code examples

Example Requests

https://api.weixin.qq.com/customservice/kfsession/getsessionlist?access_token=ACCESS_TOKEN&kf_account=KFACCOUNT

Return an example

{
  "sessionlist": [
    {
      "createtime": 123456789,
      "openid": "OPENID"
    }
  ]
}

# 6. Error code

The following is a list of error codes for this interface, other error codes can refer to General error codes

Error codeError DescriptionSolutions
0Ok or in a normal stateOK means to go from abnormal to normal in a normal state
65401invalid custom service accountAn invalid customer service account
65402the custom service account need to bind a wechat userCustomer service account has not been bound WeChat number, can not be put into use

# 7. Scope of application

How this interface can be invoked under different account types:
Official Account Service Account
Certification only Certification only
  • Authentication only: means that only authenticated accounts are allowed to be invoked by the enterprise entity, and accounts that are not authenticated or do not support authentication cannot be invoked.
  • Other account types that are not expressly stated may not be called on this interface without special instructions;