# Set up customer service avatar

Debugging Tools

Interface should be called on the server side, not in the front end (Weixin Mini Program, web pages, APP, etc.) directly called, specific reference interface call guide

Interface name: uploadkfhead img

This interface is used to set up customer service avatar

# 1. How to call

# HTTPS calls

POST https://api.weixin.qq.com/customservice/kfaccount/uploadheadimg?access_token=ACCESS_TOKEN&kf_account=KF_ACCOUNT

# Cloud Calls

  • This interface does not support cloud calls

# Third party invocation

  • This interface supports Third Party Platform generation business call.

  • This interface belongs to a permission set id of: 1,6,100-101

  • When a service provider is authorized by one of the permissions set, it can call on behalf of the merchant by using authorizer_access_token , which can be viewed in the third-party call documentation.

# 2. Request parameters

# Query parametersQuery String parameters

Parameter NametypeRequired to fill inIntroductions
access_tokenstringyesInterface invocation credentials, using access_token , authorizer_access_token
kf_accountstringyesComplete customer service account, format: account prefix @ Official Account WeChat

# Request BodyRequest Payload

Parameter NametypeRequired to fill inIntroductions
mediaformdatayesMedia file identification in form-data, filename, filelength, content-type and other information, file size within 5M

# 3. Return Parameters

# Response Payload

Parameter NametypeIntroductions
errcodenumberError code
errmsgstringError message

# 4. Note

There are no special considerations for this interface

# 5. Code examples

Example Requests

curl -F media=@test.jpg "https://api.weixin.qq.com/customservice/kfaccount/uploadheadimg?access_token=ACCESS_TOKEN&kf_account=KFACCOUNT" 

Return an example

{
  "errcode": 0,
  "errmsg": "ok"
}

# 6. Error code

The following is a list of error codes for this interface, other error codes can refer to General error codes

Error codeError DescriptionSolutions
-1system errorThe system is busy, so the developer is asked to try again in a few minutes.
40001invalid credential  access_token isinvalid or not latestAppSecret error while getting access_token, or access_token is invalid.Developers should check that AppSecret is correct, or that they are calling interfaces for the appropriate Official Account
40005invalid file typeThe file format for uploading the material is not correct

# 7. Scope of application

How this interface can be invoked under different account types:
Official Account Service Account
Certification only Certification only
  • Authentication only: means that only authenticated accounts are allowed to be invoked by the enterprise entity, and accounts that are not authenticated or do not support authentication cannot be invoked.
  • Other account types that are not expressly stated may not be called on this interface without special instructions;