# Introduction to the platform

# 1. Introduction to the platform

weixin Dialogue Open PlatformOpening up the intelligent dialogue technology that weixin has accumulated for many years in the field of dialogue, developers and non-developers can easily and quickly build intelligent dialogue robots (intelligent customer service) and access them. Official Account message template、 Small programs, etc., for business empowerment, cost reduction and efficiency. And you're welcome to join us.Developer community Discuss related issues together.

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# 2. Platform capability

2.1 Completely 0 basis, individuals who have no ability to develop/Business operators, can also give you free of charge Official Account message template、 Smart customer service and marketing robot can be configured with one key, and intelligent dialogue and interaction can be realized in the user's background in 5 minutes, reducing service costs and improving marketing efficiency.

2.2 Enterprises and organizations with development capabilities can use API interfaces to customize personalized task-based service skills, use intelligent dialogue robots to improve enterprise operational efficiency, operating costs and user activity.【Skill Shop】Inner experience

# 3. Platform advantages

3.1 weixin official authorization: the only official authorization by weixin, can access WeCom,Official Account message template, Mini Program for the user service intelligent robot platform.

3.2 No cumbersome settings: Even if the user has no development ability completely, after 5 minutes of simple Q & A, you can build an intelligent customer service platform to access weixin ecology, and set up the industry ordinary (Q & A) or advanced (task-based) intelligent dialogue skills.

3.3 Advanced technical capabilities: The platform dialogue system is supported by weixin Dialogue, using the industry's leading semantic understanding model.

# 4. Scope of Services

4.1 Smart robot can be directly connected to weixin on the platform Official Account message template、 weixin Mini Program, WeCom.

4.2 You can configure the "H5" robot directly on the platform or connect the intelligent robot to the enterprise network and APP through the docking "open interface."