Frequently Asked Questions about SMS Verification

# Frequently Asked Questions about SMS Verification

# 1, can not receive the authority to send a verification message to do?

If you have not received the verification SMS sent by the Authority, please check the following information. Check whether the message is recognized by the mobile phone butler as spam or harassment SMS is intercepted, and confirm whether it can receive other SMS normally.
Check whether the phone is in arrears.
It is recommended that you insert your phone card into another phone, and then log inMIIT Filing Management SystemFor a text retransmission.
If you can not receive verification SMS when accessing the record, please check whether the mobile phone number is correct.

# 2, the Ministry of Industry and Information Technology SMS verification failed (verification timeout or verification failure) how to do?

If you do not complete the verification within 24 hours after receiving the verification message or the verification fails, the record information will be automatically returned to the platform. Specifically divided into the following situations:

If your record has not been amended and the record meets the current requirements. In the WeChat Official Platform - home page - Mini Program record - click [go to improve] record, re-submit the record information to the Authority for review, after submission, the person in charge of the record will receive the SMS notification sent by the Ministry of Industry and Information Technology again. Please follow the SMS prompts, within 24 hours to complete the SMS verification by logging on to the website of the local provincial and municipal authorities.
If your records or records do not meet the current requirements, they need to be amended. Your order will be rejected, you need to re-submit the application for the record, through the platform review and enter the SMS verification process again.
Person in charge ID number, mobile phone number, verification code any information a total of 5 times, the sixth verification of the Ministry of Industry and Information Technology system will be your record application information back. In the WeChat Official Platform - home page - small procedures for the record - click [to improve] for the record, re-submit the record information to the Authority for review.
Tips: If you confirm that the information you filled in is correct, but the system still prompts you that the record can not be found in the verification library, the problem may be caused by the system, the actual record information has entered the Authority for review, please be patient and wait for the Authority's review.

# 3, the Ministry of Industry and Information Technology SMS verification information input error how to do?

Possible reasons: Your information is entered incorrectly or the three information entered (SMS verification code, mobile phone number, and the last 6 digits of the certificate number) do not match, and the system cannot find the corresponding order.
Processing method: Please carefully check your SMS verification code, mobile phone number and the last 6 digits of ID number according to the following requirements, and re-enter the correct information after verifying the information.
Mobile Number: You need to fill in the mobile phone number of the contact information of the main person in charge or the person in charge of the Mini Program according to your role, and the person in charge needs to be verified in different filing scenarios.
Your Phone Code: 6E5F-5EB Please check the SMS verification code sent by the Ministry of Industry and Information Technology and fill in the 6-digit verification code. If you have not received, forgotten or lost the SMS verification code for other reasons, you can log on to the Ministry of Industry and Information Technology record management system to re-send the SMS.
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# 4. SMS Verification Prompt: "There is no record application for SMS verification, and there is no need to re-send SMS"?

Problem Description: InMIIT Filing Management System, click SMS resend according to the request to fill in the information, click submit after the system prompts as follows.
Possible Reasons: The current entity has not submitted a filing application, and the system cannot match the filing order that needs to be verified by SMS.
Treatment method: If you need to file a Mini Program, click on the WeChat Official Platform - home page - Mini Program record - click to improve the record, and re-submit the record information to the Authority for review.

# 5, resend the text message prompt "the verification library can not find the record." What to do?

Problem Description: InMIIT Filing Management System, click SMS resend according to the request to fill in the information, click submit after the system prompts as follows.
Possible reason: The mobile phone number filled in has not submitted a filing application, it may be the mobile phone number change or the mobile phone number filled in incorrectly, the system cannot match the filing order that needs to be verified by SMS.
How to handle it: Please check whether your mobile phone number is incorrectly filled out and whether you have submitted a filing application. If you have not submitted the filing application and need to file the Mini Program, on the WeChat Official Platform - home page - Mini Program filing - click to file, and resubmit the filing information to the management board for review. If you have submitted the application for the record, and the mobile phone number is correct, please check whether your mobile phone number has been changed, if it has been changed, please fill in the new mobile phone number.
Tips: If you confirm that the information you filled in is correct, but the system still prompts you that the record can not be found in the verification library, the problem may be caused by the system, the actual record information has entered the Authority for review, please be patient and wait for the Authority's review.

# 6, SMS verification check link does not open how to do?

If you can't open the link in the verification text message sent to you by the Ministry of Industry and Information Technology, you can directly visitMIIT Filing Management SystemFor text verification.

# 7. How long will it take to receive the verification code SMS from the Authority after the submission of the Mini Program record?

After the administrator receives the Official Account message "Preliminary Review" sent by [Security Assistant of Public Platform], you will receive the verification message beginning with 12381 within 5-10 minutes.[Types of Small Programs](https://developers.weixin.qq.com/miniprogram/product/record/sms_verification.html#_8% E3%80%81%E5%B0%8F%E7%A8%8B%E5%BA%8F%E7%9A%84%E5%A4%87%E6%A1%88%E7%B1%BB%E5%9E%8B%E6%9C%89%E5%93%AA%E4%BA%9B%EF%BC%9F%E5%A6%82%E4%BD%95%E8%BF%9B%E8%A1%8C%E5%88%A4%E6%96%AD%EF%BC%9F)and[Breakdown](https://developers.weixin.qq.com/miniprogram/product/record/sms_verification.html#_9% E3%80%81%E5%A6%82%E4%BD%95%E7%A1%AE%E5%AE%9A%E5%B7%A5%E4%BF%A1%E9%83%A8%E6%A0%A1%E9%AA%8C%E7%9F%AD%E4%BF%A1%E7%9A%84%E6%A0%B8%E9%AA%8C%E5%AF%B9%E8%B1%A1%EF%BC%9F%E6%98%AF%E5%8F%91%E9%80%81%E5%88%B0%E5%B0%8F%E7%A8%8B%E5%BA%8F%E8%B4%9F%E8%B4%A3%E4%BA%BA%E6%89%8B%E6%9C%BA%E8%BF%98%E6%98%AF%E4%B8%BB%E4%BD%93%E8%B4%9F%E8%B4%A3%E4%BA%BA%E6%89%8B%E6%9C%BA%EF%BC%9F)Pay attention to the corresponding verification object's mobile phone short message, and complete the verification within 24 hours after receiving the short message.

# 8) What are the types of Mini programs? How to judge?

According to the recordation of the subject of the recordation mini-program and the actual recordation of the mini-program, the recordation applications submitted will be divided into different recordation types. The specific types are described below:
If you need to inquire about the filing information of the Mini Program or the subject, you can refer to:[Filing Information Related](https://developers.weixin.qq.com/miniprogram/product/record/record_faq.html#% E5%8D%81%E4%B8%89%E3%80%81%E5%A4%87%E6%A1%88%E4%BF%A1%E6%81%AF%E7%9B%B8%E5%85%B3)

Type of filing	Type Dxplaination	Examples
First filing	A new Mini Program is added for subjects without filing records.	The main body of the Mini Program has no record of filing, and the Mini Program submits a filing application on the WeChat platform for the first time, then the filing type is "first filing."
Additional Small Programs	Add new Mini Programs for the subjects that have already completed the filing.	The main body of the Mini Program has a record record, and if the Mini Program submits a record application on the WeChat platform, the record type is "new Mini Program."
Additional access	Add a new operating platform for the same subject and the same name Mini Program that has completed the recordation.	Mini Program 1 has completed the filing on Platform A and has a filing number, and the same subject as Mini Program 1 and the same name Mini Program 2 has submitted a filing application on the WeChat platform, then the filing type of Mini Program 2 is "new access."
Change filing	Change information for Mini Programs that have been filed.	The mini program has been filed on the WeChat platform and has a record number, but if the record information changes, such as the mini program nickname, the mini program service content, the person in charge information, and the certificate information, the filing type of the application submitted this time is "change filing."
Cancellation of main body	For the subject that has completed the recordation.	The Mini Program has been filed on the WeChat platform and has a filing number. If it is necessary to cancel the filing information of all the Mini Program, APP, website, fast application and other business types under the entity, the filing type of the application submitted this time is "Cancellation Entity."
Write-off services	For the Mini Program that has been completed for the record to cancel the record.	Mini Programs have been filed on the WeChat platform and have a record number. If you need to cancel the record information of all platforms with the same name as the main entity called Mini Programs, the filing type of the application submitted this time is "cancellation service."
Cancel access	For the WeChat Mini Program that has completed the filing, cancel the filing.	The Mini Program has been completed on the WeChat platform and has a record number, if only the record information of the WeChat Mini Program needs to be cancelled, the filing type of the application submitted this time is "cancel access."

# 9, how to determine the verification of the Ministry of Industry and Information Technology to verify the SMS object? Is it sent to the cell phone of the person in charge of the Mini Program or the main cell phone?

It is necessary to judge the object of short message verification according to the actual filing type of the filing Mini Program, the change information involved or the initiating object. The specific judgment conditions are as follows:

Type of filing	Breakdown	SMS verification object
First filing	First filing	Mobile Phone Number
Additional Small Programs	Add only Mini programs	Not verified
Additional Small Programs	Add a Mini Program and change the main information at the same time	Mobile Phone Number
Additional access	Only new access	Small Program Leader Mobile Phone Number
	Add Access and Change Mini Program Information	Small Program Leader Mobile Phone Number
	New access to change the subject information at the same time	The mobile phone number of the principal and the head of the Mini Program
	Add access to simultaneously change the main body and Mini Program information	The mobile phone number of the principal and the head of the Mini Program
Change filing	Change Subject Information Only	Mobile Phone Number
	Change the subject and Mini Program information at the same time	The mobile phone number of the principal and the head of the Mini Program
	Change only Mini Program information	Small Program Leader Mobile Phone Number
Cancellation of main body	The developers themselves.	Mobile Phone Number
Cancellation of main body	Platform initiation	Mobile Phone Number
Write-off services	The developers themselves.	Small Program Leader Mobile Phone Number
Cancel access	The developers themselves.	Not verified

# 10, the Ministry of Industry and Information Technology check the timeliness of SMS is how much?

The maximum number of verification is 5 times, and the effective verification time is 24 hours. Exceeding the number of verification times, overtime or verification failure will be rejected by the Authority system.
After the filing is submitted to the Authority, if it is not verified for more than 12 hours, The Ministry of Industry and Information Technology system will automatically re-send a short message, need to complete the verification within the effective verification time, once more than 24 hours, no longer support to send short messages, can wait for the record was rejected by the Authority system, re-submit a new filing application.