您好,无法定位具体商品,麻烦提供下请求参数,谢谢
7月8日为什么还下载不到视频号小店在6月30日核销的券账单数据?7月8日通过本地生活券账单接口,还下载不到视频号小店在6月30日核销的券账单数据,和视频号本地生活宣称的核销后72小时结算并获取数据不符
07-08您好,正在为您排查原因,请稍候。
视频号订单取号为什么报错?"https://api.weixin.qq.com/channels/ec/logistics/ewaybill/biz/order/create?access_token=82_P_gzvaaXz2eZqwpcN3P6tdMlU**DvC2PMsAb5T-7KkCzMIG_Gb4q6j4UXQx7g**5iHyGFyr9mHgPqhHBMVFjAHDDMW?{\"order_vas_list\":[],\"ext_info\":null,\"ewaybill_order_id\":\"2500000000362479140\",\"delivery_id\":\"YUNDA\",\"site_code\":\"223600\",\"ewaybill_acct_id\":\"6620698297\",\"sender\":{\"name\":\"视频号-鸭鸭官方旗舰店\",\"mobile\":\"187*****977\",\"province\":\"江苏省\",\"city\":\"宿迁市\",\"county\":\"沭阳县\",\"street\":\"\",\"address\":\"台北大道5号\"},\"receiver\":{\"name\":\"426:䁔\",\"mobile\":\"138****7369\",\"province\":\"山东省\",\"city\":\"青岛市\",\"county\":\"李沧区\",\"street\":null,\"address\":\"****\"},\"ec_order_list\":[{\"ec_order_id\":null,\"goods_list\":[{\"good_name\":\"【反季直播内购价】YAYA/鸭鸭中长款羽绒服简约时尚连帽保暖通勤百搭防风羽绒服 YE3B604381\",\"good_count\":1,\"product_id\":null,\"sku_id\":null,\"out_product_id\":\"YE3B604381A\",\"out_sku_id\":\"YE3B604381AFA1165\"}],\"ewaybill_order_code\":\"ofbNkkadZW7lcIHD6rey7Q0AMyr8cpCB9NZPwbU5iinbs8XJVrRldWQzBDGs3V2OZ5AjIJ0B1Uig\",\"ewaybill_order_appid\":\"wx68fa124bb400e5e1\"}],\"shop_id\":\"5009820220585\",\"remark\":null,\"template_id\":\"single\"}&&{\"Accept-Encoding\":\"gzip\"}" { "errcode": 10025005, "errmsg": "电子面单取号失败,请参考delivery_error_msg字段后重试 rid: 668a2854-080fe7a1-78086743", "delivery_error_msg": "收件人姓名、电话、地址不能为空" }
07-08您好,该问题已被修复,您可以用订单列表接口来兜底,可以用订单列表拉到订单
没有售后单创建回调?APPID:wx2414fd170eb9cf17 售后单号:2000000603714667 创建售后单回调没有给,帮忙查一下 [图片]
07-08您好,目前没有api,待产品规划,感谢谅解
保障单如何通过接口获取?售后处理里面的保障处理的保障单据,通过哪个接口可以获取 [图片]
07-05您好,正在为您排查问题,请稍候
按照时间查订单,未查到对应订单?订单号:3720881537770195969,按照如下请求参数查询,但是没有返回对应的订单,请问是为什么? 【POST】请求url:https://api.weixin.qq.com/channels/ec/order/list/get?access_token=*** 请求数据:{"next_key":"CicIwPDTmg4YFCADKDI4AEgBUgwYrtn+swYg2vz+swb4AQGAAgCIAgEQgIronszBztEzGIH1/rMGIJf1/rMGKAM=","update_time_range":{"end_time":1719647834,"start_time":1719643310},"page_size":50,"status":20} [Header]{Content-Type=application/json;charset=UTF-8} {"errcode":0,"errmsg":"ok","order_id_list":["3720881543414679040","3720881542882266112","3720881542342773760","3720881541957423104","3720881540841997568","3720881540810542080","3720881539692496128","3720881535930208256","3720881544955561472","3720881544579908864","3720881544453293568","3720881544366789120","3720881543871073280","3720881543462128640","3720881543059476992","3720881542828786944","3720881542407786496","3720881541993861120","3720881540048753152","3720881539196782080","3720881544716750848","3720881544449361408","3720881544399032832","3720881543924288512","3720881542543839744","3720881541847845888","3720881541423698432","3720881540646703104","3720881539547006208","3720881537516704256","3720881545199879680","3720881544292076544","3720881544234668544","3720881543639863808","3720881543376146432","3720881542604131328","3720881542334910464","3720881540528473600","3720881539334407680","3720881538489779457","3720881538283999232","3720881537626542592","3720881537487604736","3720881537410273792","3720881543980123392","3720881543875006976","3720881543175344128","3720881543151751168","3720881543136809472","3720881542869422592"],"next_key":"CicIwPDTmg4YFCADKDI4AEgBUgwYrtn+swYg2vz+swb4AQGAAgCIAgEQgKSosMnBztEzGP70/rMGIJP1/rMGKAM=","has_more":true}
07-05您好,可以提供下您的售后单号吗?
微信视频号小店申请退货退款,商家是不是没钱退啊?微信视频号小店购买虚假宣传的产品后,七天售后期以后协商申请退货退款,寄回退货产品后,商家收货,但系统流程一直处于是平台执行退款中,这样的是不是意味着店铺商家跑路没钱退啊,什么时候能到账呢? [图片]
07-05您好,正在为您排查问题,请稍候
关于视频号小店订单无法同步到小程序里面的问题?您好,我们之前有对接视频号小店下单,订单信息同步到我们开发的小程序里,客户可以直接在小店订单进行核销,也可以去到我们小程序进行核销,并且双方订单数据,包括状态是同步的,但是最近我们测试酒店视频号小店订单时发现,这部分数据不在同步到我们的系统,导致所有的核销,查看订单相关都只能在小店操作和查看了,想问下是修改了什么接口吗,我们要在那里做修改,主要影响还是我们数据同步的问题。
07-05您好,正在为您排查问题,请稍候
【商品属性验证未通过】属性:适用季节 选项:夏季 不在限定选项范围:春;夏;秋;冬;四季皆可?类目id:6065 获取类目属性的时候返回的是[10] => Array ( [name] => 适用季节 [type] => select_one [value] => 夏季;春季;秋季;冬季;春夏;春秋;秋冬;不限季节 [is_required] => 1 [hint] => [append_allowed] => [type_v2] => select_one ) 创建商品的时候: { "attrKey": "适用季节", "attrValue": "夏季" }, 这个数据传上去, [reason] => 商品信息检查不通过, 错误码:6600015 原因:【商品属性验证未通过】属性:适用季节 选项:夏季 不在限定选项范围:春;夏;秋;冬;四季皆可 【注】:上述错误原因,可能是新品类增加了新的属性类型导致(2024-03-01)。请参考此 API 下的 type_v2 字段说明,并及时更新业务系统。https://developers.weixin.qq.com/doc/channels/API/category/getcategorydetail.html ) 类似的还有类目id:1050 商品信息检查不通过, 错误码:6600015 原因:【商品属性验证未通过】属性:类别 选项:其他 不在限定选项范围:防滑垫;一次性拖鞋;
07-05您好,正在为您排查问题,请稍候
视频号小店非店员下单收不到channels_ec_voucher_send_succ通知?[图片] 我们开关也开了 目前普通用户还是收不到channels_ec_voucher_send_succ通知
07-04您好,可以麻烦您详细描述一下或者提供截图吗?
订单物流异常处理怎么处理?订单号:3720806487773283584,显示异常
07-04