# Third-Party Customer Service System Access - Access and data operation processes
# Summary
To facilitate the weixin dialogue open platform for customers to quickly accessweixin intelligent dialogue service, reduce the user's access costs, now open artificial customer service The system opens the process of access to the customer service system of the third party platform, And draw the following third-party manual customer service system in the process of access will use the following interface
- Receive user and bot messages
- Send Customer Service Message
- Check the user's customer service access status
- Modify the user's customer service access status
To complete such as: waiting in line, human customer service access, evaluation of human customer service and other related functions