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  • 平台能力

    • # Operational transaction flow reconciliation

    Merchants can check the transaction flow with the detailed transaction report provided by Tenpay Global

    # Transaction breakdown report

    The transaction breakdown report includes successful payment and refund transactions within the time frame selected by the merchant

    View a sample report: [Excel] Transaction Detail Report - Tenpay Global Checkout

    The following table shows the fields and field descriptions in the transaction breakdown report:

    field meaning Introductions
    mch_id Merchant Number TenpayGlobal assigns unique identifiers to merchants
    listed Tenpay Global Transaction Number A unique identifier assigned by Tenpay Global for each transaction.When trade_type =PAYMENT, equal to Tenpay Global payment order number;When trade_type =REFUND, equal to Tenpay Global Refund Number
    trade_type Type of transaction Enumeration values include:PAYMENT(payment),REFUND(refund)
    out_trade_no Merchant's Order Number A unique identifier assigned by the merchant for each payment
    out_refund_no Merchant refund number A unique identifier assigned by the merchant for each refund.Empty when trade_type =PAYMENT
    trade_amount Amount of transaction When trade_type =PAYMENT, equal to the amount paid;When trade_type =REFUND, equal to the refund amount
    trade_currency The currencies traded Displayed as a three-letter currency code defined in ISO 4217 .When trade_type =PAYMENT, equal to the currency of payment;When trade_type =REFUND, equal to the refund currency
    payment_method_key Name of payment method Transaction corresponds to payment method
    ref_order_no Reference order number Indicators specified by merchants to trace consumption
    acquirer_name Name of partner agencies Cooperation agencies that process transactions
    acquirer_trade_no Cooperative agency transaction number Unique identifier for transactions allocated by the partner agency
    trade_finish_time Transaction completion time When trade_type =PAYMENT, equal to the successful time of payment;When trade_type =REFUND, equal to refund success time

    # Get transaction details

    Generate and download transaction details through the Weixin Mini Program merchant platform:

    Note: For payments or refunds made on the same day, transaction details cannot be generated the following day

    • Log in to WeChat public platform to enter the "Tenpay Global Checkout"
    • Click on "Trading," go to the "Trading Details" page and select "Download Trading Details" 11
    • After filtering "Order Creation Time," "Download File Format" (Excel or PDF), click "Generate Transaction Details" 12
    • File generation may take a long time, and leaving the page at this time does not affect the progress of the generation. Once generated, click on "Download" to obtain transaction details 13