Mini Program
  • Commerce
    • Service Overview and Scope of Availability/Payment rules and procedures

    Payment Rules and Process

    View llm.txt

    Last edited on 2026-07-21

    Payment Rules

    • Handling Fees: Payment handling fees are determined according to the terms specified in the contract between Merchant and Tenpay Global or its partners.
    • Payment Limits: Different payment methods have varying limits. Please refer to the “Payment Methods” section of this document for details on single-payment limits.
    • Order Cancellation Restrictions: Some payment methods do not allow early cancellation of payment orders within the order validity period. Please refer to the “Payment Methods” section for guidelines on proactive order cancellation.

    Payment Process

    Pre-Payment Order Submission

    Merchant can submit a payment order to Tenpay Global by calling the checkout-pay API to obtain the necessary information for initiating the payment page:

    Payment Inquiry

    After pre-paying an order, Merchant can query the status and other details of the payment order using the following methods:

    1. API Inquiry: Use the inquiry-payment API to retrieve information about the initiated payment order.
    1. Query via Mini ProgramMerchant Platform:

    • Log in to the WeChat Official Account Platform and navigate to “Tenpay Global”.

    • Click “Transactions” to enter the “Transaction Details” page, then select “Payment Details”.

    • Filter payment orders by “Creation Time” or “Payment Status”, or search directly using the “Merchant Order Number” to locate the desired payment order.

    • Click “View” to check the details of the payment order.

    Payment Notification

    When a payment order reaches a final state, Tenpay Global will notify Merchant of the payment result using the notify_url specified during order submission:

    Note: It is recommended to monitor the Tenpay Global WebHook to update and record the payment status.

    Closing a Payment Order

    If a payment order has not reached a final state, Merchant can close the order by calling the close-payment API:

    Note: A closed order cannot be paid again.