# Payment Rules and Processes

# Payment Rules

• Mobile Renewal: Mobile Renewal is paid in accordance with the contract between the merchant and Tenpay Global or partner organizations
• Payment Limits: There are different limits for different payment methods. Please see the description of individual payment limits in this document in the " Payment Method " section
• Order restrictions: Some payment methods do not support closing payment orders early during the order's validity period. Please see the description of active order related to the " Payment methods " section of this document

# The payment process

# Pay pre-order

Merchants can submit payment orders to Tenpay Global by calling thecheckout-payinterface to obtain the necessary information to pull up the corresponding payment page:

• Interface details: See Payment pre-order interface
• Integration Guidelines: See Payment Scenario Guidelines

# Payment inquiry

After placing a prepaid order, merchants can query the status of the payment order and other details by the following means:

1. API query: Call theinquiry-paymentinterface to query an initiated payment slip

• Interface details: See Refund Inquiry Interface
• Integration Guidelines: See Payment Scenario Guidelines

2. Weixin Mini Program Merchant Platform Inquiry

• Log in to Wexin Mini Program Official Management Platform to enter the "Tenpay Global Checkout"
• Click on "Deal," go to the "Deal Details" page and select "Payment Details"
• Locate the target payment order by filtering the payment order "creation time," "payment status," or by entering the "merchant order number" directly for a search
• Click "View" to see the details of the targeted payment order

# Payment Notice

When the payment order reaches the final status, Tenpay Global will notify the merchant of the payment result according to thenotify_urlspecified at the time of payment:

• Notice details: See Notice of Payment Result WebHook
• Integration Guidelines: See Payment Scenario Guidelines

Note: It is recommended to update and record payment status by listening to Tenpay Global WebHook

# Close payment order

If the payment order does not reach the final state, the merchant can close the order by calling theclose-paymentinterface:

• Interface details: See Close order interface
• Integration Guidance: See Closing Order Scenario Guidance

Note: Orders closed will not be able to be paid again