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    • # WeChat Service Market WeChat Channels Store Value-added Service Area Terms of Service

    Welcome to WeChat service market WeChat Channels store value-added services!

    In order to use the WeChat service market WeChat Channel mini value-added service (hereinafter referred to as the "Service" or the "Function"), you should read and comply with the "WeChat service market WeChat Channel mini value-added service area use terms of service" (hereinafter referred to as the "Terms"). Please be sure to carefully read and fully understand the terms, especially the corresponding terms of exemption or limitation of liability, and the separate agreement for opening or using a service, and choose to accept or not accept. Limitations and exclusions may be brought to your attention in bold.

    Unless you have read and accepted all the terms of these Terms, you have no right to use this Service. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.

    If you violate any of these Terms, Tencent has the right to unilaterally limit, suspend or terminate the provision of this service to you at any time in accordance with the violation, and has the right to pursue your relevant responsibilities.

    I. Scope of the Agreement

    1.1 These Terms are an agreement between you and Tencent regarding your use of the Service,

    1.2 This is the "Tencent WeChat License and Service Agreement"(https://WeChat.qq.com/cgi-bin/readtemplate?lang=zh_CN&t=WeChat_agreement&s=default)As well as supplementary agreements related to the WeChat Channels functionalities, are an integral part of it. In the event of any conflict between these Terms and the above Agreement, these Terms shall prevail. The Terms of Service also include the relevant agreement, service statement, business rules and announcement guidelines, etc., which may be posted by Tencent from time to time. Once the above content is officially published, it is an integral part of this clause, and you should also comply with it.

    II. Definitions of terms

    2.1 WeChat Service Market: Refers to the platform provided by Tencent for eligible service providers to settle in and provide relevant information and services to WeChat users.

    2.2 Third party service providers: Refers to institutions that, after effective registration, application and certification, access their third-party platforms with corresponding rights to the WeChat service market and provide merchants with third-party platform-related services including but not limited to mini program development services, WeChat Channels value-added services and other third-party platforms.

    2.3 Permission set: HasWeChat Open Platform Public Account Third-Party Platform Developer Service AgreementThe meaning set forth in. When a merchant chooses to purchase a certain type of service provided by a third-party service provider, it agrees to license the corresponding permission set to that third-party service provider.

    2.4 WeChat Mini Program: HasWeChat Mini Program Platform Terms of ServiceThe meaning set forth in.

    2.5 WeChat Channels Shop: Has[Terms of Service - Privacy Policy](https://channels.WeChat.qq .com/shop/article/1657705811/1?type=announce&version=22&token=697841397&lang=zh_CN)The meaning set forth in.

    2.6 Trading Open Components: Also known as "open components," refers to the plug-in provided by Tencent for merchants that can be called by merchants in their existing Mini programs to achieve quick access to the WeChat Channels store and use its functions.

    2.7 Mini Program Development Zone: Refers to the service market provided by Tencent based on the WeChat service market that connects merchants with third-party service providers that provide mini program development services. The zone is mainly used to provide technical services such as information display and information interaction based on Mini Program development services between merchants and third-party service providers, so that merchants can independently choose Mini Program development related services provided by third-party service providers.

    2.8 WeChat Channels Store Value Added Services: Refers to the service market provided by Tencent based on WeChat service market that connects merchants with third-party service providers that provide WeChat Channels value-added services. The zone is mainly used for merchants and third-party service providers to provide value-added services based on WeChat Channels store and WeChat Channels store open components of information display, Information interaction, transaction inquiry, ordering and other technical services, so that businesses can independently choose the WeChat Channels store value-added services provided by third-party service providers and conduct transaction cooperation.

    2.9 merchant: refers to the subject that has registered WeChat Mini Program, or has opened the WeChat Channels store, or has accessed the WeChat Channels store open component functions and permissions, or has opened other functions or permissions recognized by Tencent, and applies for or uses this service, which is more referred to as "you" in these Terms.

    2.10 Tencent Holdings Limited: refers to the Tencent Company and the operating affiliates that may exist in connection with the Service.

    2.11 Tenpay: refers to Tenpay Payment Technology Company Limited (hereinafter referred to as "Tenpay Company"), which provides payment and settlement services for the transfer of transaction funds or fees between third-party service providers, merchants and Tencent.

    2.12 Package service: Refers to third-party service providers that provide standardized pricing service packages to merchants.

    III. USE OF SERVICES AND BILLING

    3.1 You can use this feature to browse the service information displayed by third-party service providers in the WeChat service market, purchase WeChat Channels value-added services, and enjoy relevant services provided by third-party service providers.

    3.2 You fully understand and understand that the service providers and related service information displayed in the service market are actually operated by third-party service providers. The sales, pre-sales, after-sales, invoicing, etc. of relevant services are independently performed by third-party service providers, and Tencent only provides technical services, does not participate in the actual operation of third-party service providers, and does not assume the obligations or responsibilities related to the transaction.

    3.3 When you purchase the services provided by third-party service providers in the WeChat Channels store value-added service area, the payment you pay will not be directly paid to the third-party service providers, but will enter the Tenpay transit merchant number provided by Tenpay Company as the funds to be settled. You acknowledge and authorize Tencent to submit payment instructions to Tenpay on your behalf to transfer the funds to be settled and other expenses (if any) that meet the settlement conditions from the Tenpay Transfer Merchant Account to the bank account of the third-party service provider.

    3.4 The validity period of the services provided by third-party service providers is subject to the display of the corresponding service pages, and Tencent will feedback to you before the 10th day of each calendar month (billing date) that the validity period of the previous calendar month has expired and/Or the total amount of funds to be settled for services that have been confirmed to be completed in accordance with the Platform Rules, and before the 28th day of each calendar month (the Settlement Date), Send payment instructions to Tenpay Company to pay the proceeds of the third party service provider, and settle the payment through Tenpay Company to the bank card account provided by the third party service provider and verified.

    3.5 If you request a refund and you comply with the refund rules set out in Section 3.8 of these Terms and on the relevant product page, and if the refund occurs before the Billing Date of the month, After verification and confirmation by Tencent, the order amount will be refunded to you in full. This order will not be settled to the third party service provider. Tencent will send instructions to Tenpay to deduct the corresponding refund amount from the funds to be settled, and the refund amount will be returned to you through Tenpay.

    3.6 The settlement speed of the funds to be settled is objectively affected by payment channels, network environment and system environment, and the funds to be settled will be transferred to the bank account of the third-party service provider within a reasonable time in business.

    3.7 Tencent may modify and change the frequency and limit of payment funds according to business needs, or the frequency, cycle, and method of settlement of funds of users of this function. Before modification or change, Tencent will notify or announce on the corresponding service page, which will be determined according to the actual implementation policy at that time. If you do not agree with the above modifications and changes, you should stop using the corresponding functions, otherwise, your continued use will be deemed to agree to the above modifications and changes.

    3.8 Refund Rules:

    3.8.1 support no reason to refund within 7 days, a single service is only unconditional refund once.

    3.8.2 If it is the responsibility of a third-party service provider, you may initiate a refund application with the service provider before the expiration of the service validity period. If the two parties cannot reach an agreement, you may contact the customer service of the WeChat service market platform to enter the appeal process, and Tencent will handle the matter in accordance with the relevant platform rules.

    3.8.3 If the Service Provider is unable to continue to provide the Service due to force majeure factors such as non-Seller reasons, You can initiate a refund application with the service provider before the expiration of the service validity period. If the two parties cannot reach an agreement, you can contact the customer service of the WeChat service market platform to enter the appeal process. Tencent will handle the application according to the relevant platform rules.

    3.8.4 When the service expires, refunds are not supported.

    初始值

    4.1 When you conduct a service transaction in the WeChat Channels value-added service area, please carefully understand the introduction of the service by the third-party service provider, and carefully confirm the important information related to the transaction (including but not limited to the introduction of service information, service price, authority, cycle, restrictive requirements, etc.).

    4.2 The third-party service provider will provide you with service consultation and after-sales service, and assist you in answering and handling the problems encountered in the process of transaction and service implementation. Any dispute you may have with a third-party service provider during the course of your transaction in the WeChat Channels store value-added service area shall be handled by you and the third-party service provider. If the third-party service provider fails to effectively resolve the transaction dispute, you may choose to apply for Tencent to intervene in the handling of the transaction, and Tencent will coordinate the handling of the transaction in accordance with the relevant national laws and regulations, these Terms and the relevant platform rules, and uphold the principle of fairness and justice.

    4.3 Due to the need to purchase services provided by third-party service providers, you need to provide the third-party service providers with the information of the buyer, address, contact number and other receiving services during the transaction, please fill in or confirm the relevant information truthfully, and be responsible for the authenticity and legality of the information.

    4.4 Service refund, after-sales service, transaction protection projects and other related policies are displayed in the service information of third-party service providers, please refer to the content of the relevant pages in the WeChat Channels store value-added services area.

    4.5 For the purchased services, you may apply to the third-party service provider for the issuance of an equal amount of legal and valid invoices, and ensure that the submitted invoice information is true, accurate and valid, otherwise the resulting losses will be borne by you.

    4.6 In view of the fact that the services displayed in the WeChat Channels value-added service area are operated by third-party service providers themselves, the service information published by them may have risks and defects. Tencent, as a technical service provider, will use relevant monitoring means to protect your legitimate rights and interests and good experience as much as possible. However, due to the objective situation of network information technology services, Tencent cannot guarantee the actual quality, safety, legality, authenticity and accuracy of the services involved, and you should assess by yourself whether the services provided by third-party service providers meet your needs. Carefully judge, choose and bear the corresponding consequences, the specific services provided by the third-party service provider may require you to sign a separate agreement with the third-party service provider, and you can decide whether to accept the agreement and use the service according to your own situation.

    4.7 Your transactions in the WeChat Channels store value-added service area should be based on real, Legitimate purchase requirements, do not violate any laws and regulations and relevant agreements and rules, and shall not engage in malicious acts that disrupt the normal transaction order, including but not limited to initiating orders or after-sales requests for improper purposes, Insult or slander third-party service providers or customer service personnel, malicious brush bad reviews, complaints, false transactions, abuse of after-sales service, request to provide illegal services and other acts that infringe on the legitimate rights and interests of third-party service providers, third parties or Tencent. If Tencent finds the above situation, in order to maintain the normal trading order and transaction security, Tencent may actively intervene and execute operations such as closing orders and restricting services. If your behavior causes or produces relevant civil compensation, administrative fines and other legal consequences, you shall bear and shall compensate for the actual losses caused to the service provider, third party or Tencent Company.

    V. RIGHTS AND OBLIGATIONS OF TENCENT

    5.1 You are aware and understand that Tencent provides technical support services for this Service under these Terms, including the establishment of the WeChat Channels store value-added service area, web page creation, support for the information release and display of third-party service providers, and the selection of third-party service providers by merchants and the conclusion of transactions and cooperation.

    5.2 In order to ensure your transaction security, Tencent has the right to record your order information and data (including receiving service information, order time, payment time, purchase amount, service content, etc.) and keep it for a certain period of time according to the requirements of relevant laws and regulations.

    5.3 In order to standardize the service order of the WeChat Channels store value-added service area, Tencent has the right to formulate special rules on user behavior, third-party service provider behavior, transaction process, transaction protection, after-sales resolution and other related matters, and will display and inform you in a reasonable manner according to law, and you should understand and comply with it in a timely manner.

    5.4 You acknowledge and agree that Tencent, as the technical service provider of the WeChat Service Marketplace WeChat Channels value-added service area, Only provide neutral technical support services related to the WeChat Channels store value-added services area, specific WeChat Channels store value-added services provided by third-party service providers, and by their full responsibility, Tencent does not undertake any commitment and guarantee for the effect of the service.

    5.5 In order to protect your legitimate rights and interests, Tencent has the right to intervene in the transaction disputes or disputes of the third-party value-added services area to mediate, and uphold the principle of fairness to provide necessary assistance to effectively resolve relevant disputes.

    5.6 Tencent has the right to supervise the transaction order of the WeChat Channel value-added service area, if it finds that the merchant violates the relevant laws and regulations, Subject to these Terms, or the agreement between the merchant and the third-party service provider, Tencent has the right to take measures including but not limited to forcibly closing orders, warning, restricting or prohibiting you from using all or part of the functions in accordance with laws and regulations, relevant platform agreements and rules, and depending on the violation. The corresponding measures taken by Tencent in accordance with these Terms and Conditions shall not be regarded as a breach of contract by Tencent. If any losses (including but not limited to business suspension, data emptying, etc.) are caused to you as a result, they shall be borne by you.

    5.7 Tencent provides this service to you for free at the moment, but Tencent reserves the right to charge you for it. If Tencent needs to charge you in the future, Tencent will make a notice or announcement on the corresponding service page to ensure that you have the full right to choose. If you do not agree to the relevant paid services, you should stop using this service.

    VI. DISCLAIMER

    6.1 You acknowledge and agree that by signing these Terms, Tencent does not warrant that the Service will be provided to you. Tencent has the right to independently determine the specific time for the opening, suspension and termination of the Service, the duration of the pilot program and the specific content of the Service according to the product plan and operation situation, and the foregoing decision shall take effect without notice, and Tencent shall not assume any responsibility for this to you. We do not warrant that your use of the Service will be uninterrupted or error-free. You agree that Tencent may remove Content from the Service or suspend or terminate the provision of the Service from time to time without notice. Tencent does not warrant that the Service will be free from network failures, losses, attacks, viruses, interference, hacking or other security intrusions.

    6.2 You agree that you voluntarily assume the risk of using the Service. The Service and all product features and services provided to you through the Service are provided as is, and Tencent disclaims all warranties, express or implied, including specific applicability, non-infringement, etc.

    6.3 In the process of using this service, if you violate these terms or commitments under these terms or have other illegal, super-authorized, unreasonable use of this service, resulting in any litigation, Claims, disputes, you undertake to protect Tencent, Tencent employees, affiliates, agents, contractors, etc. related to the Service from harm, and guarantee that it will be resolved on behalf of, bear the relevant liabilities and all expenses (including legal fees, related compensation, fines, etc.).

    VII. INFORMATION PROTECTION

    7.1 Tencent will take reasonable measures to protect the information and related service data you submit to Tencent. Except as provided for by laws and regulations, Tencent will not disclose the above information to third parties. Tencent uses professional encryption to store and transmit relevant information to protect your information security.

    7.2 In the process of using this service, you need to fill in or authorize Tencent some necessary information, please keep this information true, accurate, legal, effective and pay attention to timely updates, so that Tencent can provide you with timely and effective help, or better provide services. If the information is incomplete or inaccurate, you may not be able to use the Service or be restricted in its use.

    7.3 If you collect, store, process or use other users' personal data and information in the process of using this service, you shall comply with the provisions of laws and administrative regulations on personal information protection.

    7.4 In order to provide you with a more convenient experience, when you choose a service provided by a third-party service provider in the WeChat service market WeChat Channels store value-added service area, After you click on "Buy," it is deemed that you agree to authorize the third-party service provider to authorize the corresponding permission set of your WeChat Channels store (including but not limited to the product permission set and order logistics permission set), so that you can quickly use the WeChat Channels store value-added services provided by the third-party service provider.

    VIII. INTELLECTUAL PROPERTY PROVISIONS

    8.1 Unless otherwise stated, all copyrights, patents and other intellectual property rights in the software on which Tencent provides the Service are owned by Tencent. The above and any other intellectual property rights owned by Tencent are protected by law, and you may not use or create derivative works in any form without Tencent's written permission.

    初始值

    IX. Other

    9.1 By using this service, you are deemed to have read and agreed to be bound by these terms, and Tencent has the right to modify and adjust them when necessary. You can check the latest version of the terms on the relevant services page. If you continue to use the Service after these Terms are changed, you will be deemed to have accepted the modified agreement. If you do not accept the modified agreement, you should stop using the service.

    9.2 本条款签订地、争议解决管辖方式为中华人民共和国广东省深圳市南山区，由本条款签订地有管辖权的人民法院管辖。

    9.3 本条款的成立、生效、履行、解释及纠纷解决，适用中华人民共和国大陆地区法律（不包括冲突法）。

    Tencent Holdings Limited