# wx.openCustomerServiceConversation(Object object)
Start from base library version 2.0.3. Please remaining backward compatible.
Opens a Customer Service chat. This API is called only when the user touch event is triggered at least once. It is accessed in the same way as in Mini Program. For details, see Customer Service Message.
# Parameters
# Object object
| Attribute | Type | Default | Required | Description |
|---|---|---|---|---|
| sessionFrom | string | '' | No | The source of the chat |
| showMessageCard | boolean | false | No | Specifies whether to display message cards in a chat. When this parameter is set to true, after the user enters a customer service chat, the system displays a notification "Mini Programs to be sent" in the lower right corner, and the user can tap it to send the Mini Program message card. |
| sendMessageTitle | string | '' | No | The title of the message card in the chat |
| sendMessagePath | string | '' | No | The path to the message card in the chat |
| sendMessageImg | string | '' | No | The path to the image of the message card in the chat |
| success | function | No | The callback function for a successful API call | |
| fail | function | No | Callback function for failed API call | |
| complete | function | No | Callback function used when API call completed (always executed whether call succeeds or fails) |