Create after-sales | 微信开放文档

# Create after-sales

# Interface call request specification

The original status of the order is 10, 200, Error code 100000 will be returned at 250.

finish_all_aftersale = Order status will flow to 200 at 1 (all after sales end, can not continue after sales)

This interface supports reentry by after-sale order number

Http request method: POST
https://api.weixin.qq.com/shop/aftersale/add?access_token=xxxxxxxxx

# Request Parameter Sample

{
    "out_order_id": 'xxxxx';
    "out_aftersale_id": ♪ Hey, hey, hey ♪   // Merchant Customer ID
    "openid": "oTVP50O53a7jgmawAmxKukNlq3XI",
    "type": 1,          // 1: refund, 2: refund returns, 3: exchange
    "create_time": "2020-12-01 00:00:00",
    "status": 1, 
    "finish_all_aftersale": 0, 
    "path": "/pages/aftersale.html?out_aftersale_id=xxxxx",
    "refund": 100,
    "product_Infos ":
    [
        {
            "out_product_id": "234245",
            "out_sku_id": "23424",
            "product_cnt": 5
        },
        ...
    ]
}

# Return Package Example

{
    "errcode": 0,
    "errmsg":"ok"
}

# Request Parameter Dxplaination

parameter	type	Is it necessary to fill out	Introductions
out_order_id	string	yes	Merchant Custom Order ID
out_aftersale_id	string	yes	Custom after-sales ID
path	string	yes	Business Mini Program the single page path, do not exist to use the order path
refund	number	yes	Refund amount, in points
openid	string	yes	User's openid
type	number	yes	After sale type, 1: refund, 2: refund return, 3: exchange
create_time	string	yes	Time of filing, yyyy-MM-dd HH: mm: SS
status	number	yes	0: not accepted, 1: user cancellation, 2: merchant acceptance, 3: merchant overdue processing, 4: merchant refused to refund, 5: businesses refused to return refund, 6: to be returned by buyers, 7: refund closed, 8: to receive business, 11: business refund 12: business overdue refund, 13: refund completed, 14: return refund complete, 15: replacement completed, 16: to be shipped to businesses, 17: to confirm receipt, 18: businesses refused to exchange, 19: businesses have received goods
finish_all_aftersale	number	yes	0: orders can continue to after-sales, 1: Order without continuing after-sales
product_infos	object array	yes	List of Return Related Items
product_infos[].out_product_id	string	yes	Custom Product ID
product_infos[].out_sku_id	string	yes	Business custom sku ID, If not, do not fill in
product_infos[].product_cnt	number	product_Required when infos exists	Number of Products Involved in Aftersales
refund_reason	string	no	Refund reason
refund_address	string	no	Buyer receiving address
Orderamt	number	no	Refund amount

# Return parameter specification

parameter	type	Introductions
Errcode	number	Error code
errmsg	string	Error message