Create After Sales | 微信开放文档

# Create After Sales

# Dxplaination of Interface Call Request

An error code of 100000 is returned when the original status of the order is 10,200,250

When finish_all_aftersale = 1, the order status will flow to 200 (all aftersale ends, no aftersale can be continued)

This interface supports re-entry by order number

http请求方式：POST
https://api.weixin.qq.com/shop/aftersale/add?access_token=xxxxxxxxx

# Example of request parameters

{
    "out_order_id": "xxxxx",
    "out_aftersale_id": "xxxxxx",   // 商家售后ID
    "openid": "oTVP50O53a7jgmawAmxKukNlq3XI",
    "type": 1,          // 1:退款,2:退款退货,3:换货
    "create_time": "2020-12-01 00:00:00",
    "status": 1, 
    "finish_all_aftersale": 0, 
    "path": "/pages/aftersale.html?out_aftersale_id=xxxxx",
    "refund": 100,
    "product_infos":
    [
        {
            "out_product_id": "234245",
            "out_sku_id": "23424",
            "product_cnt": 5
        },
        ...
    ]
}

# Examples of back-up

{
    "errcode": 0,
    "errmsg":"ok"
}

# Dxplaination of request parameters

参数	type	Is it compulsory?	Introductions
out_order_id	string	yes	Merchant Custom Order ID
out_aftersale_id	string	yes	Merchant custom after-sales ID
path	string	yes	Merchant Weixin Mini Program The page path for the order, if it does not exist, use the order path
refund	number	yes	Amount of refund, in units: units
openid	string	yes	User's openid
type	number	yes	Aftersales Type, 1: Refund, 2: Refund Return, 3: Exchange
create_time	string	yes	Time to initiate application, yyyy-MM-dd HH: mm: ss
status	number	yes	0: Not accepted, 1: User cancelled, 2: Merchant accepted, 3: Merchant overdue not processed, 4: Merchant refuses to refund, 5: Merchant declines to refund the item, 6: Purchase returned, 7: Return refund closed, 8: Merchant receiving, 11: Merchant refunded, 12: Merchant past due No refund, 13: Refund completed, 14: Return completed Refund finished, 15: Exchange completed, 16: Shipment pending delivery by merchant, 17: Customer confirmed receipt, 18: Merchant refused to exchange, 19: Merchant received
finish_all_aftersale	number	yes	0: There are items available for sale on the order, 1: All items on the order are completed after sale (order dimension)
product_infos	object array	yes	List of return related items
product_infos[].out_product_id	string	yes	Merchant Custom Item ID
product_infos[].out_sku_id	string	yes	Business custom sku ID, if not then do not fill
product_infos[].product_cnt	number	Required when product_infos exists	Number of items involved in after sales
refund_reason	string	no	Reasons for refund

# Dxplaination of callback parameters

参数	type	Introductions
errcode	number	Error code
errmsg	string	Error message