# Send customer service messages
When a user interacts with Weixin Mini Program customer service with a specific action (see below for a list of actions), WeChat will push the message data to the developer,Developers can call the customer service interface for a period of time (currently 48 hours) to send messages to regular users by calling to send the customer service message interface .This interface is mainly used for functions such as customer service with human message processing, so that developers can provide more quality service to users.
The list of currently allowed actions is as follows. After the action is triggered, the number and time frame of messages allowed to be downed by the customer service interface is different.
| User actions | Limit on the number of messages allowed | Time limit for issuance |
|---|---|---|
| Users send messages | 5 Rules | 48 hours |
| Users enter customer service messages | 2 Rules | 1 minute |