# Customer Service Typing Status

By calling the Customer Service Typing Status API, the developer can return the current typing status of customer service to the user.

1. This API requires access to the customer service message API.
2. If trigger conditions of sending customer service messages are not met, typing status cannot be sent.
3. To send typing status, there should be message interactions between the user and the customer service within the last 30 seconds.
4. When the customer service is typing (lasting for 15s), the developer cannot send typing status repeatedly.
5. When the customer service is typing, if messages are forwarded to the user, the typing status is canceled at the same time.